support

Exciting changes to Firstgiving support!

Hello Everyone! We have some exciting news, our Support team is getting an upgrade on Monday March 16th! Here are the best parts: New Hours! Mon-Thurs 9-5 coast to coast, and Fri 9-5 eastern time (this includes Phone Support!) Speaking of phones, call us for FREE at: 877-365-2949 We have added a new team member, Sammy [...]

Firstgiving is upgrading its infrastructure… we are moving to Qube

** update July 3, 9am: updates complete and propagating across the internet.  See http://getsatisfaction.com/firstgiving/topics/firstgiving_site_update for the latest. ** Hello All, Due to the growing level of traffic on our site we have undergone an upgrade of not only hardware, but collocation facilities, too. We have invested a significant amount on new hardware, software and human power [...]

Pre-event success checklist for nonprofits

So it is 4-6 weeks before your “BIG EVENT” and you may not have raised as much money as you hoped…..well it is not too late to reach your goals!! During this “homestretch” period as we like to call it, there are a few things you and your fundraisers can do. Help your fundraisers personalize [...]